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99% Fill Rate
on
35,000 Items
At Village Office Supply our goal is to keep back orders to an absolute minimum. With a catalog with 35,000 items, backorders are a fact of life.
At VOS, back orders only average 1%, here’s why:
- • Our job is to monitor your order and keep you informed.
- • The back order isn’t the problem, it is knowing if and when you will be receiving the item.
- • A Team dedicated to running a report every morning showing all back orders.
- • We proactively call you with an ETA (estimated time of arrival) or offer an alternate solution.
- • Some competitors cancel backorders. We Never Would without your approval.
Managed Back
Order Process
keep you 100% satisfied!